A Londoner had to borrow cash from family and friends to pay for hotel bills for more than five months after he was evicted and his local council failed to organize temporary accommodation, a watchdog has found. Wandsworth Council has been ordered to pay the man more than £8,700 following an inquiry by the Local Government and Social Care Ombudsman.
The man, named Mr X in the report, said the situation had seriously affected his mental and physical health. He added that he was in significant debt after borrowing cash to fund his hotel stay.
On October 12, 2021 Mr
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Mr. Er was evicted on December 10, 2021.
The report noted that the Council’s duty to exonerate Mr The duty to help is a local authority’s duty to help a homeless person find housing for at least six months.
The report states: “The Council has set the threshold too high for whether to grant Mr X temporary placement. Mister .
“This was corroborated by later supporting medical evidence after the Council asked him to provide it. All in all, I find that the advice from Mr. Schuess.”
The report stated that this meant that Mr.
The report found that the Council had failed to respond to Mr X’s application for housing benefit to cover hotel expenses while he was homeless. It states that Mr. “Mr. X should receive housing benefit”.
It said: “Lord that he was homeless.
The Ombudsman also concluded that the Council failed to comply with the custody arrangements for Mr
The council agreed to apologize to Mr X, pay him a total of £8,733 and improve the service. This includes £2,500 for the hardship inflicted on him and £6,233 for the loss he suffered paying for hotels while he was homeless and the council defaulting, between 9 December 2021 and to organize temporary housing for him from April 4, 2022.
A Wandsworth Council spokesman said: “We have accepted that some errors were made in the handling of this application and have agreed to draft a letter of apology, pay compensation to the applicant and also review staff training and to improve to minimize the possibility of such an incident.” again.”
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