Adjustments goal to make it simpler to get a GP appointment in east London


GP practices in north-east London are changing the way they book evening and weekend appointments to ensure patients get help when they need it more easily.

Starting tomorrow (Saturday, October 1st), appointments outside of normal practice hours, typically 8am to 6.30pm on weekdays, will be made available via two ‘enhanced access services’.

Patients in North East London (NEL) can book routine appointments for things like vaccinations, health checks and cancer screening on weekday evenings from 6.30pm to 8pm and on Saturdays from 9am to 5pm. These routine appointments can be booked as usual over the phone or online through your GP practice and will take place either at your local practice or at a nearby NHS location in your area.

The changes were developed locally by Primary Care Networks (PCNs) – groups of local GP practices – who have worked closely with NHS North East London to ensure primary care services meet the needs of local people after consulting with patients across the NEL.

In addition, GP Access Hubs will continue to provide access to urgent appointments on weekday evenings between 6:30 p.m. and 10:00 p.m. and on weekends and holidays from 8:00 a.m. to 8:00 p.m.

If you live in Waltham Forest you can make these urgent appointments by calling your GP practice as usual during working hours or 111 outside of business hours.

If you live in Barking and Dagenham, Havering or Redbridge you can urgently book these appointments by calling the GP Hubs booking hotline on 020 3770 1888 (open 8am to 8pm) or 24 hours a day on NHS 111 .

dr Mark Rickets, a local GP and clinical leader for primary care at NHS North East London, said: “Having access to an appointment when you need it is important to all of us.

“Not everyone finds it easy to make an appointment during their practice’s normal opening hours, so we have worked closely with our primary care networks to change the way appointments are provided to make it easier to make an appointment when they are need him.

“These changes will help ensure that patients across north-east London can see a GP, nurse, pharmacist or other healthcare professional at a time that is most convenient for them.”

To find out more visit the North East London Health and Care Partnership website or the website of your own GP practice.